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Shipping policy

Shipping Policy

At POPnBeards, we are committed to providing a clear, reliable, and transparent shipping experience for our customers throughout the United States. We carefully process and ship orders for our collectible figures, character pins, designer figures, and related collectible products to help ensure they arrive safely and on time.

Shipping Destination: We currently ship exclusively within the United States (US). Orders with delivery addresses outside the United States cannot currently be processed.

Shipping Costs: We offer Free Shipping on all eligible orders within the United States. There is no minimum order requirement for free standard shipping.

Delivery Timelines: Our estimated delivery timeline consists of order processing time and shipping transit time.

1. Order Processing Time (Handling)

  • Processing Time: 1–2 Business Days (Monday to Friday)

  • Order Cutoff Time: 5:00 PM (PT)

  • Orders placed after the cutoff time, on weekends, or on applicable public holidays will begin processing on the next business day.

2. Shipping Time (Transit)

  • Transit Time: 4–6 Business Days (Monday to Friday)

  • Shipping Method: Standard Shipping

  • Shipping Cost: Free

  • Total Estimated Delivery Time: 5–8 Business Days

Delivery estimates begin after an order has been successfully placed and may vary in limited circumstances due to carrier delays, severe weather, holidays, or other events outside our reasonable control.

Order Tracking

We provide tracking information for shipped orders.

Once your order has been processed and dispatched, you will receive a shipping confirmation email containing your tracking information.

You can use the provided tracking number to monitor your shipment from dispatch through delivery.

Duties and Taxes

Orders are currently shipped within the United States. Customers will not be charged import duties for domestic US deliveries.

Any applicable sales tax will be calculated and displayed during checkout according to the order and applicable requirements.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery period or appears to be significantly delayed, please contact POPnBeards customer support.

Provide your order number and relevant shipping information so our support team can review the shipment status and assist with the issue.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an error in your shipping information, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to modify the delivery address.

Contact Us

If you have questions regarding shipping, tracking, delivery, or the status of your order, please contact POPnBeards.

Business Information

  • Business Name: POPnBeards

  • Website: POPnBeards.shop

  • Business Address: 800 Brevard Rd, Ste 744, Asheville, NC 28806, United States

  • Business Phone: +1 (816) 873-8656

  • Email: info@POPnBeards.shop

  • Response Time: We aim to respond to customer inquiries within 24 hours.

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